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Front Office Executive / Receptionist
Roles and Responsibilities:
- Front Desk Management: Greeting students, parents, and visitors professionally and maintaining a tidy reception area.
- Inquiry Handling & Counseling: Answering phone calls, emails, and walk-in inquiries regarding courses, fees, and schedules.
- Admissions & Records Management: Processing student enrollments, maintaining student databases, updating attendance registers, and managing student files.
- Administrative Tasks: Scheduling classes/batches, managing trainer calendars, and overseeing the issuance of study materials or certificates.
- Financial Handling: Processing fees, issuing receipts, maintaining basic records of income, and following up on pending payments.
- Office Equipment Maintenance: Operating printers, scanners, and computers; reporting any technical malfunctions.
Qualifications & Experience:
- Education: A bachelor’s degree in any field (Computer Science/IT knowledge is a plus).
- Experience: 1–2 years in a receptionist, administrative, or customer-facing role.
Mandatory:
- Only for ladies candidate.